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#1 Posted : 21 June 2017 11:07:57(UTC)

Rank: Newbie

Groups: Registered
Joined: 21/06/2017(UTC)
Posts: 1
United Kingdom
Location: Brighton

I've had my clock for a few years now and love it! However, recently it's been flashing. I have just moved house, so wonder if something's been nudged, although it was carefully packed and moved.
I can't use it as it's not nice to wake up to. I've tried changing the bulb as I thought it was that, but that didn't make any difference.
#2 Posted : 21 June 2017 11:45:04(UTC)

Rank: Administration

Groups: Administrators
Joined: 18/10/2002(UTC)
Posts: 396

Was thanked: 11 time(s) in 10 post(s)
Hello Anna,

Thank you for your message.

Sorry to hear you are experiencing a problem with your Lumie Bodyclock.

We offer a repair service here and we can fix your unit for you. Please send just the base of your unit to us in a sturdy box with a note explaining the problem and including your name and contact details.

We will then take a look at your unit and contact you regarding the cost of repair/return postage. Please send your unit to the following address:

Lumie, 3 The Links
Trafalgar Way
Bar Hill, Cambridge
CB23 8UD

Kind Regards,
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