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Emmacongdon
#1 Posted : 19 January 2014 21:52:04(UTC)
Emmacongdon

Rank: Newbie

Groups: Registered
Joined: 19/01/2014(UTC)
Posts: 1

Hi

I received my lumie clear last Thursday for my birthday & used it thurs & Friday. I was away Saturday & have come home today (Sunday) to find I cannot switch the unit on.

Is this a common fault? I work full time so contacting technical support is difficult.

admin
#2 Posted : 23 January 2014 09:10:44(UTC)
admin

Rank: Administration

Groups: Administrators
Joined: 18/10/2002(UTC)
Posts: 389

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Hello,

Thank you for your message.

Sorry to hear you are experiencing a problem with your Lumie Clear - this is not a common fault.

Please could you email us at info@lumie.com with the serial number of your unit.

We will then be able to help you further.

Kind Regards,
Lisa
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